Support
We aim to reply within 2 business days.
Get in touch
The fastest way to reach us is by email:
Please include your device type (e.g. iPhone 15, Pixel 8) and the app version when reporting bugs.
Frequently asked questions
Is Volcano Frog free?
Yes. The app is free to download and play, with no in-app purchases and no advertisements.
What ages is it for?
The app is designed for children aged 3 to 10. Younger children may need a parent or older sibling to help them get started.
Do you need an internet connection to play?
An internet connection is recommended on first launch so the audio pronunciations can load. After that, most content plays offline.
Do you collect any data about my child?
No. We collect zero personal data. Game progress is stored only on the device. See our Privacy Policy for full details.
Which devices does it run on?
Volcano Frog runs on iPhone and Android phones. iPad and Android tablet support is planned.
My child is non-verbal / has hearing differences. Can they still use it?
Yes. The game uses bright visual cues, characters, and pictures alongside the audio, so much of the content is accessible without sound. We continue to add accessibility features over time.
I found a bug or have a suggestion.
Please email us — we read every message and we love feedback from families.